Webprowale

Solution playbook

A support agent built for your business, answering in seconds.

We design and build an AI support agent around your policies, products, and tone, connected to your helpdesk and store, so customers get instant answers and your team only handles what needs a human.

AI customer support agentcustomer support automationhelpdesk AIWhatsApp support bot
Website chat
WhatsApp
Helpdesk
Knowledge
Your team
WebprowaleSupport automation
Customer asks: Where is my order #4821?

Route: Order API lookup + policy check

Tracking and ETA answered instantly

Business pressure points

Where time, quality, and revenue usually leak

  • Support queues grow faster than you can hire
  • Customers leave when replies take hours
  • Your team answers the same questions all day
  • Context gets lost every time a case is handed over

What you get

What you can count on

24/7

coverage

Customers get answers at night, on weekends, and on holidays.

1–4 wks

to launch

From the project call to a live agent on your first channel.

100%

yours

You own the code, the data, and the conversation history.

Execution blueprint

What we build, and how it goes live

What we build for you

  • An agent grounded in your docs, FAQs, and product data
  • Order, billing, and account lookups through your systems
  • Escalation to your team with the full conversation attached
  • Website chat and WhatsApp running the same support logic
  • Analytics showing what customers ask and where answers fall short

How we deliver it

Step 1

Map

We review your top ticket types, policies, and escalation rules.

Step 2

Build

Knowledge, tools, and handoff are built and tested on real past tickets.

Step 3

Launch

Go live on website chat or WhatsApp first, with your team watching.

Step 4

Improve

Weak answers are fixed weekly from real conversations.

Connected stack

Common integrations for this workflow

Zendesk
Freshdesk
Intercom
HubSpot
Zoho CRM
Shopify
WooCommerce
Custom API

FAQs

Answers teams ask before we build

Q1

Will this replace my support team?

No. It takes the repetitive questions off their plate so they can focus on the conversations that need human judgment.

Q2

Can it hand off to a person?

Yes. Handoffs include the conversation and customer details, so your team continues without asking the customer to repeat themselves.

Q3

How much does a support agent cost?

Starter builds begin at $700 for one channel and one integration. Multi-channel agents with several integrations start at $2,000.

Want this built for your business? Tell us how you work today.

Book a free project call. We will map your workflow and send a fixed-scope proposal within 3 business days.

  • Reply within 24 hours
  • Free 30-minute project call
  • Fixed-scope proposal
  • You own 100% of the code